Apex Playgrounds Refund Policy

Introduction:

Our refund policy explains how we handle refunds at Apex Playgrounds. We're committed to fairness and customer satisfaction.

Eligibility for Refunds:

Refunds are considered for cases like accidental purchases or technical issues.

Refunds are not issued for dissatisfaction with game outcomes.

Requesting a Refund:

Contact our support team with your refund request.

Provide necessary details like transaction ID and the issue faced.

Processing Refunds:

We review each request carefully.

Approved refunds are processed back to the original payment method.

Time Frame:

Requests should be made within 10days from the transaction date.

The refund transaction will be processed within 24 to 48hrs.

Exceptions:

Certain purchases may be non-refundable as specified during the transaction.

Changes to Policy:

We may update this policy from time to time.

Contact Us:

For further information or assistance, please contact our support team.